Privacy Policy

Effective date: current.

1. Data controller

tunevaultra.com, a private entrepreneur (PE) registered in Ukraine, EDRPOU code 64350677, single tax payer. Address: Office 314, Horizon Business Center, 18 Velyka Vasylkivska Street, Kyiv, 01004, Ukraine. Contact: contact@tunevaultra.com, +380 664 541 9986. Managing Director: Daniel Roth.

2. What we collect

We collect name, email, phone, tour dates, destination preferences, party size, passport or nationality details required for bookings, payment information, and technical data such as IP address and cookies.

3. Legal basis and purposes

Processing is based on your consent and the necessity to perform a contract, under the Law of Ukraine "On Personal Data Protection" No. 2297-VI. We use data to respond to inquiries, process bookings, arrange transport and accommodation, communicate updates, and comply with legal obligations.

4. Storage and security

Data is stored on secure servers within Ukraine or EEA-equivalent environments. We apply encryption, access controls, and confidentiality agreements. Retention is limited to the period needed for the stated purposes and applicable record-keeping laws.

5. Sharing

We may share data with transport providers, hotels, insurance partners, and public authorities when required by Ukrainian law. We do not sell personal data.

6. Your rights

You may access, rectify, restrict, or delete your data, withdraw consent, and lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights or the State Service for Personal Data Protection.

7. Cookies

Our site uses essential and analytics cookies. You can manage cookies through your browser settings.

8. Contact

For privacy questions, email contact@tunevaultra.com or call +380 664 541 9986.